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2001 - The "e"-Odyssey Part One

Jocelyn Flanagan • July 1, 2021

The Moment: How an elevator ride can change your life


This story gives a whole new meaning to the term “Elevator Pitch”. You see, it all started in an elevator. Well, maybe not officially, but that’s where things really took off. 


The actual start is a much longer story for another time. Let’s just say that at 2pm on a Wednesday, Kenn Kristofferson, Lindsay Dann and I got together to discuss an idea.  By 4pm on Friday,
e=mc² event management inc. was incorporated and an office space was found. Kenn and I spent the weekend painting the office and on Monday we were up and running.

World Track and Field Championships


Two weeks later, Lindsay convinced us that we should all go to Edmonton to see the festivities happening at the World Track and Field Championships. Apparently, there would be lots to see, including backstage of the Paul Brandt and Colin James concert in the park. 


Not knowing why a drive up to Edmonton to see a concert and some track and field champions would be all that relevant to me, or to our brand new company, I blindly jumped on the bandwagon and off we went. I don’t remember the drive, the track and field events or much of the backstage tour, but I’ll never forget the elevator ride at the Westin Hotel. It was then and there I learned that conversations matter and, in some instances, can lead to unimaginable opportunities. 


The Elevator


Kenn, Lindsay, and I walked into the elevator where we met a man, who I didn’t know at the time would change the course of my life. I’m sure I said hi and turned to face the front as, back then, I would normally do during most elevator rides. 


But this ride was different. Unprompted, Lindsay, standing next to me, said: “You’re Dick Wilson, aren’t you?” And off we went. 


The next day, we ran into Dick and his wife Nancy in the lobby. We said hello and a few pleasantries and then Lindsay assured him that Kenn and I would follow up with him soon. 


We had our marching orders: follow up with Dick Wilson who worked for this company called Alberta Energy Company (AEC). 


Okay.

Check.

Got it.


We’ll call the nice man from the elevator.


Follow Your Intuition and Magic Starts to Happen 


Not knowing exactly why and with no expectations, we called Dick and ended up booking a meeting with him. 


We marched into his office, eager and ready to take on the world, but not really knowing what any of it meant yet. We soon found out. 


Dick told us he was going to hire us to produce the corporate Christmas party for AEC alongside the existing social committee.  Now remember, in 2001, the idea of outsourcing a Christmas party was very rare especially in corporate Calgary.  But apparently this man from the elevator had a good feeling about us and also a lot of sway at AEC.  He thought it would be a good thing to try out.


Had Lindsay not said a word in the elevator in Edmonton, our lives would be much different today. To be honest, I’m not even sure the e-team would still be around. Talk about a leap of faith on both sides!


That Christmas party came and went.  It was attended by 650 guests (a HUGE number for us back then) and took place at the Palomino Room in the BMO Centre. I remember so many things about the event - the decor, the gifts, the fireplace on stage where the CEO and his wife sat and Farmer’s Daughters performing. But most of all . . . I remember the rush I felt through my body feeding off of the amazing energy in the room. 


One thing is certain, I’m glad we followed our intuition and leapt not knowing what was on the other side. There was definitely some magic at play!



The Timeline - From an elevator to New York to 4,500 guests at Calgary Olympic Oval 


After the Christmas party took place in mid-December, it was full steam ahead. 


January
– Kenn and I got a call from Dick.  Something was brewing and something big was going to happen.  He couldn’t tell us much, but he put us on alert that we were going to be involved in something large.  Hold on tight. 


Mid-February
– We were brought into the circle of trust and learned that a large merger was about to take place and that we were going to be part of the launch. The entity was going to be the largest independent oil and gas company in North America. e=mc² was going to be hired as the event production company and we were going to officially launch this company on April 4th. To think not many months ago we opened our office doors for the first time. 


April 4th
– After only a couple of months to plan, I was on the floor of the New York Stock Exchange with the Chairman, his wife, Jamie Sale and David Pelletier, Dick’s favourite PR partner, Rosemarie Enslin, and a slew of technical producers who were going to broadcast the ringing of the NYSE bell. 


Back in Calgary, Kenn was hosting the event for 4,500 employees, and where the CEO of the new company was having live conversations with us on the NYSE floor. [We were doing hybrid events long before COVID-19.]


April 19
– EnCana Day. With the launch over, it was time to celebrate and set the standard for what e=mc² events was about to become.  And with that, we brought together 4,500 people at the Calgary Olympic Oval for the biggest corporate party this city had ever seen. 


Phew. So that happened.


It was surreal.  All at the same time, it was beyond exciting and exhilarating, frightening and intimidating, rewarding and life altering.


EnCana had just set a new standard in corporate Calgary on the purpose of events in relation to how to treat, honour and recognize their employees. They put their stake in the ground and all of corporate Calgary was watching.


EnCana arrived and, as a direct result, e=mc² events was ready to take on any and all that came our way.


I can’t begin to imagine what our story would have been had we not gotten on that exact elevator at that exact time, nor do I want to. That elevator ride, without a doubt, granted us a start to a very cool future, surrounded by amazing people, experiencing great adventures together, while learning life lessons that will never ever be forgotten. 


When you put all of this together and amplify it by embracing your intuition and following your gut, when you leap, the bridge truly will appear. Your very own odyssey awaits. 



Some Valuable Lessons


There were many key learnings taken from this experience, but here are a few that stand out to me in hindsight.


Trust: 


Find people you can trust and then trust them. 
Full stop.  Trust your people.


One of the biggest lessons that came from working with Dick was to put your trust in the people with whom you build partnerships. This was never stated – that's just the way Dick made us feel from day one.


The details of this merger were of the highest confidentiality and often required us to sneak in after hours to work with Dick on getting all the insights we needed. So, not only were we trusted with information that only a handful of senior executives had, we were trusted to put on the event of a lifetime.


When you give unfettered trust to someone, they have no choice but to lean in and embrace it.


I, personally, did not know the magnitude of the road we were headed on with these large events, but I did know that failure was not an option. And when someone trusts you to do great work and failure is not an option, magic can happen!


Collaboration:


Dick introduced us to all stakeholders and partners from day one. There was no concealing information for or from anyone. Many things we heard were not relevant to us, but it certainly gave us the insight, the knowledge, and the deep understanding of who the client was, what the big picture thinking was and how our role intersected with others.


Unfettered access to information allowed us to produce cohesive experiences from start to finish. We took this art of collaboration into all that we did with our vendors and partners and have never wavered from this approach. 


I will never forget our first large vendor meeting where we had 15 of us around the boardroom table and asked for everyone’s opinions on how to put this event on. Each of our suppliers (AV,  lighting, décor, food and beverage, and entertainment) all looked at us strangely when they walked into the room. 


I didn’t know at the time, but this was not the way things were done in the event industry, but it certainly became the way of the future.  Our future. 


Ask Questions & Be Resourceful: 


This lesson actually started with my dad who taught me at a very young age to never pretend to know things. Pretending was fine until someone started paying you to, in fact, know things. How could I fake my way through opening a company on the New York Stock Exchange and then throwing the biggest party Calgary had ever seen?


The only way to succeed was to ask the right people the right questions. This was not always easy, as we didn’t want to come across as amateurs, but it was the
only way. 


It became very evident that if we pretended to know something we didn't, we were going to make huge mistakes. When failure is not an option, mistakes are not an option, therefore we asked every question we needed to find out the answers!


Enjoy What You Do and the People With Whom You Do It:


Dick Wilson, the man from the elevator, had surrounded himself with professionals who were also fun, positive and outgoing. He knew that he didn’t have to be the smartest person in the room, but he knew he had to surround himself with people who were experts in their own fields.


When we work as hard as we do, it is imperative to be doing so beside people who make us laugh, smile and who help us to become better versions of ourselves. 


So thank you Mr. Wilson. 


That fateful elevator ride was truly the start to something amazing and unforgettable. I am so appreciative of you, Nancy, your whole family, and your work family for embracing us, trusting us and letting us fly. 


Our 2001 The "e" - Odyssey will continue with a story about the event that really did change the trajectory of our lives.

September 9, 2024
We are excited to announce that our independent brands of e=mc² events, e=mc² productions, and fuze entertainment have joined forces with the SÉNIK Group of companies. A message from our Founder & CEO, Jocelyn Flanagan Pressing the button on the press release below is both nerve racking and exhilarating. In 2001, “e” started as an idea to put on an event or two. 23 years later, we have created countless experiences, broken down barriers, stretched beyond our limits, and met a multitude of incredible people. Alongside our friends, colleagues, mentors, clients and partners, we have built this collective of brands, known as “e”, that reaches across the country [and the globe]. We have reached many milestones, and in the last few years, the question has been… What's next? How do we bottle up all that we have learned and experienced in the past 23 years and build for the next 23 [and beyond]? We knew we needed a plan - a plan that would excite us, provide opportunities to our team, and continue to make experiences that matter for all of our amazing clients. What better way to expand and grow than to sell our cherished company to friends - friends that we know will treat our people and our brands the way we do. Friends that will collaborate with us as we continue to expand our wings. Friends who will work with us to seek more opportunities, and friends with whom we can continue to push the industry into the future. We have known these friends for nearly two decades. We have played together in the industry, worked together, motivated each other, supported each other and cheered each other on through the years. Our exceptional team, alongside the SÉNIK Group of companies, our independent brands of e=mc² events, e=mc² productions, and fuze entertainment, are going to build something greater than we could have ever done alone. I’m excited for the future and to continue as the CEO of e=mc² and Executive Producer of many exciting projects. Exciting News: e=mc² events and fuze entertainment join the SÉNIK Group to amplify live events for clients around the world. Montreal – September 9, 2024 — The SÉNIK Group is excited to announce a bold new chapter in the world of live events! e=mc² events and fuze entertainment are joining forces with the SÉNIK Group, creating a powerhouse that will redefine how events are experienced across North America and beyond. This partnership is a game-changer for their clients, their teams, and the entire industry. What does this mean for their clients? More creativity, more expertise, and more opportunities to captivate their audience. "This is a very exciting time for both organizations. e=mc² and Sénik have been industry friends and loud cheerleaders of each other for the past two decades, and this next step will elevate both organizations to create even more impactful experiences for our clients, our partners and our teams", says Jocelyn Flanagan, Founder & CEO of e=mc² events. Sebastien David, President of Sénik agrees: "By elevating our extraordinary teams of passionate event professionals, we are unlocking unparalleled potential to create more value and capacity for all of our clients. Together, we are set to become a driving force in North America's live event landscape." With over 43 years of combined experience, this passionate group of event professionals will push the boundaries of what’s possible, bringing innovative solutions, new markets, and unparalleled service. The SÉNIK Group of brands is poised to deliver world-class live events and experiences that resonate, engage, and drive results. Together, this exceptional team of experts will provide impactful live events & productions, groundbreaking conferences, world class entertainment, and luxury bespoke incentives & meetings. The SÉNIK Group proudly supports the following independent brands in its portfolio: About e=mc² events An industry leader in live event and conference design, management, and production, e=mc² events is committed to its tagline "The Experience Matters”. Since 2001, e=mc² events has delivered world-class, award-winning experiences to corporate, non-profit, and social organizations in over 40 locations globally, including the International Space Station. In 2023 e=mc² Productions was launched, offering exceptional live production and broadcast services. The team at e=mc² focuses on creating experiences that matter through purposeful strategic thinking, collaboration, and impactful human-to-human experience design and delivery. About Sénik The Event Agency Founded in 2003, Sénik quickly emerged as a key leader in the event industry, specializing in corporate events. The company grew rapidly, expanding to a team of 23 employees. With thousands of events managed globally, Sénik is distinguished by its expertise in handling large-scale projects and its commitment to innovation. In 2020, the company acquired Champagne Events, all while retaining its entire team despite the challenges of the pandemic. Today, Sénik continues to evolve, driven by its mission to create memorable and engaging experiences, always with a splash of fun. About Champagne Events Champagne Events specializes in creating unifying moments, combining charm, elegance, and excellence. Their unique concepts have allowed them to stand out across the country and shape the event industry as it is today. A member of the SÉNIK Group since 2020, Champagne Events is distinguished by its exceptional service and highly skilled client support. With over 30 years of experience, they can confidently say they are experts in the field. That being said, they continuously renew their ideas to offer expertise and innovation. About fuze entertainment With over 20 years of experience, fuze entertainment has delivered exceptionally creative event entertainment to all sizes and styles of events across North America, including corporate, non-profit, and private events. fuze offers a unique blend of entertainment professionals who pride themselves on providing custom entertainment solutions.
A woman is standing in front of a building and a woman is sitting on a swing.
August 26, 2024
We are thrilled to introduce the newest additions to the “e” team: Natalie Julian and Chantal Walchuk [pictured above, respectively]! Both bring fresh perspectives, high energy and a wealth of knowledge from their recent studies in the events industry. Natalie holds a certificate in Office Administration from Mohawk College and graduated with honours from Fanshawe College with a diploma in Event Planning. Chantal, who earned her diploma in Hospitality and Tourism with a specialization in Event Management from SAIT, also graduated with honours. Their impressive volunteer experiences further set them apart - Natalie has contributed to high-profile events such as TIFF, The JUNO Opening Night Awards , and the Canadian Screen Awards. Chantal has also gained valuable insights through various school-related volunteer activities like Rocky Mountain Wine and Food Festival and taking on the Event Manager role for OneTalks 2024. With their diverse and robust backgrounds, both Natalie and Chantal bring unique strengths to our team. We are excited to hear their insights on breaking into the events industry and how they landed their dream roles with the “e” team. Q&A’s Q: What is your goal in the events industry? Natalie: My goal in the events industry is to make a big impact. I have many event professionals I aspire to be like one day and one of them is our very own Jocelyn Flanagan . Her achievements in building a distinguished company and demonstrating exceptional creativity to create such memorable events is remarkable; I aspire to achieve the same level of success in the future. Events often become some of our most cherished memories, and look forward to being part of a team that makes that happen through a thoughtfully designed event. Chantal: My goal in the events industry is to continue to learn and grow at “e”. There is so much to learn within the industry and I can’t wait to see where it takes me. A personal goal of mine is to work and travel for events, I would love to be a part of projects all around the world. I would have to say the same as Natalie to close off this question: in the end, the type of events I want to be a part of create an impact, as events hold such unique emotional, physical, and mental impacts on everyone involved. Q: What steps did you take to get into the event planning industry? Natalie: The first step I took to get into the event industry was pursuing a diploma in Event Planning through post-secondary education at Fanshawe College. I actively sought volunteer opportunities within the events field to gain practical experience and attended industry conferences to network and learn about current trends. Additionally, I engaged with event experts for valuable advice and leveraged online platforms, such as LinkedIn, to broaden my professional connections and put myself out there. Chantal: I started with schooling for Hospitality and Tourism and decided to specialize in Event Management. During my time in school I volunteered within school events and outside connections. I started a summer internship at an event venue as a Catering and Sales Assistant which resulted in a part time job while I was finishing my last year of schooling. I attended several events that I was able to connect with event professionals and build relationships. After graduating university, I was promoted at my previous job to a full time Event Planner position. Working towards my goal of joining the “e” team, I took every opportunity possible to expand my knowledge and skills and now have achieved my goal and I am here at “e” as an Experience Administrator. Q: How do you stay motivated in a competitive industry? Natalie: I always strive to keep the bigger picture in mind and find valuable lessons in challenging moments. Every experience I have now is shaping me for my ultimate goal. Instead of dwelling on what I might not have or where I want to be, I focus on what I can do right now to enhance my skills and grow. The bigger picture and end goal fuels my motivation in this competitive industry. Trusting in yourself, your journey, and having a growth mindset is the key to staying motivated. Chantal: Staying motivated in the industry is fuelled by a deep passion and enthusiasm for what you do. While starting out you can feel overwhelmed and a bit intimidated, but discovering your niche and setting realistic goals can make the journey smoother and more rewarding. With determination and drive, you’ll find that the challenges become opportunities for growth. Ultimately, the unique and fulfilling nature of this industry makes all the hard work and dedication truly worthwhile. Q: What advice would you give someone just starting their studies in event planning? Natalie: For someone just beginning their studies in event planning, my biggest advice would be to soak up as much knowledge as you can. Dive into the specific area of events that fascinates you and immerse yourself in learning about it. Seek out companies and event planners who inspire you, absorb their insights, and take notes! Schedule meetings with your professors, arrange informational interviews with event professionals, and get hands-on experience by volunteering. Take it one step at a time and take every opportunity to learn and grow. Chantal: I would say the most important advice that I can give that changed my life was to get out of your comfort zone and challenge yourself. This was my motto for my last semester of school and I wish I started it earlier. I got out of my comfort zone and did things I never thought I would, like be on a panel on stage in front of hundreds of event professionals, be on the news, and take on higher roles at work and in school projects. These all seemed like the scariest things I could do but afterwards I felt so rewarded and was very proud of myself. This helped me gain more self confidence and helped me in my schooling and career immensely. Q: What are some challenges you have faced as a newcomer in the industry, and how are you overcoming them? Natalie: As a newcomer in the industry, I've encountered opportunities to grow, such as navigating social and general anxieties. It truly takes a lot of bravery to step in front of seasoned experts and share your ideas. Volunteering with new people, though initially daunting, offers chances to network, learn, and create meaningful connections with others passionate about the field. While I occasionally still feel nervous, I try my best to embrace these moments because they drive me toward my goals. I remind myself that even though I’m new, I have valuable perspectives to offer, and my contributions to this industry are just as significant. By taking that leap of faith and believing in myself, I’m on the path to achieving my dreams. Chantal: One of the most exciting challenges I encountered was navigating the socializing aspect of the industry. Attending events where established professionals gather can initially feel a bit daunting, especially as someone new looking to make connections. To turn this challenge into an opportunity, I started preparing by developing key questions to spark conversations, which helped me engage more confidently. Additionally, leveraging social media platforms like LinkedIn was incredibly useful for starting connections and building a network. This proactive approach not only eased the process but also opened doors to valuable relationships and opportunities. Q: What has been the most valuable experience that’s helped you grow within the industry? Natalie: My most valuable experience that’s helped me grow within the industry was volunteering at Canada’s Walk of Fame. I got to meet some of the “e” team and learn more about what events they produce. This opportunity has had the biggest impact on my growing career in this industry. I left Canada’s Walk of Fame wanting to do whatever it took to be a part of “e”. This experience demonstrated to me that I was capable of going out of my comfort zone, and it led me to do more volunteer roles in the industry, such as flying myself all the way to Halifax to have another opportunity to volunteer with the “e” team for the 2024 JUNO Opening Night Awards . It was an experience that I will never forget. Chantal: The most valuable experience that has helped me grow within the industry was taking on the role of Event Manager for OneTalks. Being offered this opportunity through my capstone event for school gave me the chance to put the knowledge I have learned to the test and give me confidence within the industry. It also helped me network with event professionals and make some valuable connections that lead to this opportunity of joining the “e” team. Networking is a major part of the industry and any chance you can get putting yourself in front of event professionals will help you stand out and get your name out there. To Wrap Things Up Natalie and Chantal both embody the drive, dedication, and passion necessary for thriving in the dynamic world of event planning and production. Their unique paths and experiences offer invaluable insights into navigating and excelling in this competitive industry. With their fresh perspectives and enthusiasm, they are poised to make a significant impact at “e” and beyond. As they embark on their journey with us, we eagerly anticipate their contributions and innovative approaches they will bring to the events we create. Welcome aboard, Natalie and Chantal- here’s to a future filled with exciting opportunities and memorable experiences!
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I’ve embarked on my fair share of adventures and when I landed in Calgary and met the “e” team, I dove right into the deep end. This journey is not for the faint of heart, but the rewards are boundless. As I reflect on my first three months at e=mc² events, I am filled with a mix of excitement, gratitude, and a newfound sense of accomplishment. The journey has been nothing short of a whirlwind, and I am here to share the exhilarating experience of joining a team that truly embodies the values of honourable, innovative, insightful, and invested. Those values are not just buzzwords at “e”; they are the backbone of everything we do. From cultivating ethical practices to seeking groundbreaking solutions, these values resonate in every corner of the organization. This collective commitment sets the stage for exceptional events that leave a lasting impact. The Work In those first two weeks on the job, it was all about getting the hang of things through orientation and training. Little did I know, I would be catapulted into the heart of the action immediately following. The fast-paced environment demanded a quick adaptation to the ever-changing landscape of event planning. I found myself absorbing information and acquiring new skills at a remarkable pace. The challenge was not only invigorating but also a testament to the team's commitment to continuous growth and excellence. I was pleasantly surprised by the trust placed in me to take ownership of project pieces and decisions. This culture of ownership is a catalyst for growth, as it encourages creativity, resourcefulness, and a deep sense of responsibility. Each challenge has been an opportunity for personal and professional development. I learn something new every day. The Dream Team Coming from a strong and supportive team in my previous job, the transition initially left me a tad apprehensive. However, those concerns quickly dissolved as I realized that the team at “e” was not just welcoming, but also dedicated to nurturing a supportive environment. The ethos of 'honourable' extends beyond interactions with clients to the heart of how colleagues treat one another. The camaraderie and support I found within the team were beyond my expectations. Amidst the whirlwind of activity, their unwavering unity turned colleagues into friends and mentors. It's often said that teamwork makes the dream work, and I couldn't agree more. The “e” team exemplifies this, proving that when a group of passionate individuals come together, exceptional things happen. One of the most awe-inspiring aspects of my role has been the opportunity to learn from the industry's best. Interacting with seasoned professionals who are not just experts but also innovators, has been an unparalleled privilege. Their insights have guided me through complex challenges and opened my eyes to innovative approaches that redefine the boundaries of event management. The first three months have been a whirlwind of learning, growth, and forging bonds with an extraordinary team. As I move forward, I am excited to continue pushing my boundaries, honing my skills, and contributing to the creation of remarkable experiences. I am eager to embrace the challenges that lie ahead.
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Emotional intelligence in relation to event and conference planning & production has become a trending topic, but it’s something we’ve been aware of for years. Our founder, Jocelyn, has presented on Emotional Intelligence & Human Centered Design on a number of stages over the last couple of years, but in case you haven’t had the chance to see her in person, we thought we’d break it down for you here! First things first! What is emotional intelligence and why is it important? In short, it is the ability to manage your own emotions as well as understand the emotions of people around you. There are five key elements: social skills, self awareness, self-regulation, empathy, and motivation. Let’s break them down.
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